topic Re: Canada/US plan, can't find the detail under my subscription in Get Support https://productioncommunity.publicmobile.ca/t5/Get-Support/Canada-US-plan-can-t-find-the-detail-under-my-subscription/m-p/1054651#M736806 <P>Can't get to upcoming payments, trying everything and I no longer seem to have that option on what do you click first? It's not on my main page.</P> Thu, 14 Sep 2023 17:28:18 GMT jrgolf3232 2023-09-14T17:28:18Z Canada/US plan, can't find the detail under my subscription https://productioncommunity.publicmobile.ca/t5/Get-Support/Canada-US-plan-can-t-find-the-detail-under-my-subscription/m-p/1054639#M736796 <P>Hello, I'm logged in but I can no longer see the details of my current package like I used to, the only way I can see just a few details is if I try to change the plan. Yet it gives me very limited details of my current plan.</P><P>I have the old 4g 40gb US/Canada plan where I remember seeing that data was included in the roaming. Now I can't find any details as such under my account.</P><P>How can we get the details of our plan like we used to?</P> Thu, 14 Sep 2023 17:13:22 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Canada-US-plan-can-t-find-the-detail-under-my-subscription/m-p/1054639#M736796 jrgolf3232 2023-09-14T17:13:22Z Re: Canada/US plan, can't find the detail under my subscription https://productioncommunity.publicmobile.ca/t5/Get-Support/Canada-US-plan-can-t-find-the-detail-under-my-subscription/m-p/1054640#M736797 <P><a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/326388">@jrgolf3232</a>&nbsp; .not sure what you pay for that plan but there’s a 40GB for $50 CAN/US &nbsp;5G plan right now . Might be wise to switch &nbsp;to it for next renewal so you don’t lose money on your current cycle and you get to keep old rewards too&nbsp;</P> Thu, 14 Sep 2023 17:17:11 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Canada-US-plan-can-t-find-the-detail-under-my-subscription/m-p/1054640#M736797 Handy1 2023-09-14T17:17:11Z Re: Canada/US plan, can't find the detail under my subscription https://productioncommunity.publicmobile.ca/t5/Get-Support/Canada-US-plan-can-t-find-the-detail-under-my-subscription/m-p/1054642#M736798 <P>Thank you but that doesn't solve my issue, I need to know if data is included in the new 5g US/Canada plan, it doesn't say in the description which leads me to think it's not in the plan, I remember well that is was in the first $50 plan US/Canada 4G which is the one I have, yet I no longer can find the details of my current plan under my account, that makes no sense and I need to find this out.</P> Thu, 14 Sep 2023 17:20:07 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Canada-US-plan-can-t-find-the-detail-under-my-subscription/m-p/1054642#M736798 jrgolf3232 2023-09-14T17:20:07Z Re: Canada/US plan, can't find the detail under my subscription https://productioncommunity.publicmobile.ca/t5/Get-Support/Canada-US-plan-can-t-find-the-detail-under-my-subscription/m-p/1054645#M736800 <P><a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/326388">@jrgolf3232</a>&nbsp; Yes they both include data for use here and the US you can see more plan details in your payment section&nbsp;</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Handy1_0-1694712105994.png" style="width: 1290px;"><img src="https://productioncommunity.publicmobile.ca/t5/image/serverpage/image-id/92967i72D2056F11AFE020/image-size/medium?v=v2&amp;px=400" role="button" title="Handy1_0-1694712105994.png" alt="Handy1_0-1694712105994.png" /></span></P><P>Add also says right here in the plan&nbsp;<a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/326388">@jrgolf3232</a>&nbsp;</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Handy1_0-1694712534535.png" style="width: 1290px;"><img src="https://productioncommunity.publicmobile.ca/t5/image/serverpage/image-id/92968i46CDDB144E510626/image-size/medium?v=v2&amp;px=400" role="button" title="Handy1_0-1694712534535.png" alt="Handy1_0-1694712534535.png" /></span></P><P>&nbsp;</P> Thu, 14 Sep 2023 17:28:58 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Canada-US-plan-can-t-find-the-detail-under-my-subscription/m-p/1054645#M736800 Handy1 2023-09-14T17:28:58Z Re: Canada/US plan, can't find the detail under my subscription https://productioncommunity.publicmobile.ca/t5/Get-Support/Canada-US-plan-can-t-find-the-detail-under-my-subscription/m-p/1054651#M736806 <P>Can't get to upcoming payments, trying everything and I no longer seem to have that option on what do you click first? It's not on my main page.</P> Thu, 14 Sep 2023 17:28:18 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Canada-US-plan-can-t-find-the-detail-under-my-subscription/m-p/1054651#M736806 jrgolf3232 2023-09-14T17:28:18Z Re: Canada/US plan, can't find the detail under my subscription https://productioncommunity.publicmobile.ca/t5/Get-Support/Canada-US-plan-can-t-find-the-detail-under-my-subscription/m-p/1054662#M736814 <P><a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/326388">@jrgolf3232</a>&nbsp; Are you using website or app on website on phone notice it says overview top of page tap that and drop down menu give you payment option if on app notice + sign bottom left of screen tap that for payment option .&nbsp;</P> Thu, 14 Sep 2023 17:40:38 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Canada-US-plan-can-t-find-the-detail-under-my-subscription/m-p/1054662#M736814 Handy1 2023-09-14T17:40:38Z Re: Canada/US plan, can't find the detail under my subscription https://productioncommunity.publicmobile.ca/t5/Get-Support/Canada-US-plan-can-t-find-the-detail-under-my-subscription/m-p/1054664#M736816 <P>My bad I am blind really! Thank you for the help.</P> Thu, 14 Sep 2023 17:41:55 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Canada-US-plan-can-t-find-the-detail-under-my-subscription/m-p/1054664#M736816 jrgolf3232 2023-09-14T17:41:55Z