topic Re: iPhone6Plus Safari keeps turning Off even when Cellular Data turned On in Get Support

iPhone6Plus Safari keeps turning Off even when Cellular Data turned On

josPuMO1 — Thu, 14 Sep 2023 03:28:11 GMT

I do have a Data plan. And I have Reset the Network Settings and have the right APN name. iOs Software is Up to date 12.5.7 only on this iPhone.

I've also done what the ChatBot told me.

What else can I do? Thanks!

Re: iPhone6Plus Safari keeps turning Off even when Cellular Data turned On

Bigjay83 — Thu, 14 Sep 2023 03:36:17 GMT

@josPuMO1 Did you try restarting your device?

Re: iPhone6Plus Safari keeps turning Off even when Cellular Data turned On

DDM69 — Thu, 14 Sep 2023 03:39:00 GMT

How does Safari turn off??

Check with Google for this issue on the iphone 6.

Can you search the internet when using wifi?

Re: iPhone6Plus Safari keeps turning Off even when Cellular Data turned On

BKNS27 — Thu, 14 Sep 2023 08:48:11 GMT

@josPuMO1

Check Settings>Cellular>Cellular Data>Safari and enable.

See if that works.

Re: iPhone6Plus Safari keeps turning Off even when Cellular Data turned On

esjliv — Thu, 14 Sep 2023 12:26:15 GMT

@josPuMO1 - is it possible your hotspot setting is turned on?

Open the Settings app on your phone. Select Connection & sharing > Personal hotspot in Settings. Turn off

If that is not it, can you try your SIM card into another phone and test it? If it works in another phone, there is a setting or something going on with your phone.

Re: iPhone6Plus Safari keeps turning Off even when Cellular Data turned On

Typhon — Thu, 14 Sep 2023 16:37:03 GMT

From what you say is that the phone turns off all the time " even when cellular data turned on" - Your phone is old so maybe it needs a new battery.

Re: iPhone6Plus Safari keeps turning Off even when Cellular Data turned On

josPuMO1 — Fri, 15 Sep 2023 01:05:01 GMT

The phone maybe Old, but I think it's not the battery as the phone is still okay. The phone does not turn off.

Re: iPhone6Plus Safari keeps turning Off even when Cellular Data turned On

hTideGnow — Fri, 15 Sep 2023 01:07:38 GMT

HI @josPuMO1

did you try Reset your phone? Maybe it helps

Re: iPhone6Plus Safari keeps turning Off even when Cellular Data turned On

josPuMO1 — Fri, 15 Sep 2023 01:08:00 GMT

Yes. I tried that. Thanks. It didn't work 🙁

Re: iPhone6Plus Safari keeps turning Off even when Cellular Data turned On

josPuMO1 — Fri, 15 Sep 2023 01:20:53 GMT

I tried it, but it didn't work. Thanks.

Everytime I Enable Safari on the Cellular window, and then switch to the Safari window to browse, Safari would not open. When I go back to the Cellular/Data window, Safari would revert back to Off or Disabled. ☹️

Re: iPhone6Plus Safari keeps turning Off even when Cellular Data turned On

Yosemite_Sam — Fri, 15 Sep 2023 01:49:37 GMT

Safari is not working that well on the older version of iOS.

How does it turn off? Can you give a better explanation?

I know that you likely don't want to change your browser. But just to isolate if it is the browser, phone, app or website......download Google Chrome and see if you still have issues. The Facebook app stops, shuts down and causes my iPad to do a total reboot. Rebooting the iPad helps a tiny bit. And I know the app is NOT safari. iPad is on 12.5.7. On my older iMac won't login to BMO on Safari but will on Google Chrome. Apple does a great job of aging out older Apple devices.

Re: iPhone6Plus Safari keeps turning Off even when Cellular Data turned On

Yosemite_Sam — Fri, 15 Sep 2023 01:50:33 GMT

@Typhon wrote:
From what you say is that the phone turns off all the time " even when cellular data turned on" - Your phone is old so maybe it needs a new battery.

Unlikely