topic Service n data in Get Support

Service n data

Kayd15 — Wed, 13 Sep 2023 22:20:13 GMT

Since I change my plan to the Canadian n u.s plan I don’t get service or data where I use to get it from is it the plan I’m on?

Re: Service n data

Handy1 — Wed, 13 Sep 2023 22:22:44 GMT

@Kayd15 Are you in the US now ? Are you connected to T mobile and have data roaming on ? Or is this home in Canada ? Did you just switch or did this just happen? Also

Outage map in your area:

https://istheservicedowncanada.com/

Re: Service n data

will13am — Wed, 13 Sep 2023 22:22:50 GMT

@Kayd15 , try rebooting your phone.

Re: Service n data

dust2dust — Wed, 13 Sep 2023 22:25:25 GMT

Put your networks on automatic and set mode to 4G LTE in case you're on 5G. You can just leave roaming data on all the time.

Re: Service n data

Chalupa_Batman — Wed, 13 Sep 2023 22:49:38 GMT

I'm the complete opposite of some. I prefer to take off automatic and pick Public Mobile then I reboot. But that works for me. May not work for others.

Re: Service n data

dust2dust — Wed, 13 Sep 2023 22:51:44 GMT

@Chalupa_Batman- I should've waited for the OP to answer Handy1's question of their location. If they're in Canada then sure, that works. In Canada.

Re: Service n data

Kayd15 — Wed, 13 Sep 2023 23:56:55 GMT

Thanks I’m gonna try that

Re: Service n data

dust2dust — Thu, 14 Sep 2023 00:19:18 GMT

So are you in the states currently?