topic Re: How to get support for billing questions? in Get Support

How to get support for billing questions?

Louisarseneau — Wed, 13 Sep 2023 21:21:00 GMT

I’ve been trying to get support on a billing question for 45 minutes , be damnedif I can figure out HOW ! Is there any phone #s I can call ? Or do I have to cancel my service and go to another carrier ? lol lol

Re: How to get support for billing questions?

hairbag1 — Wed, 13 Sep 2023 21:23:47 GMT

@Louisarseneau

click this link to message a CSA for their help...

added...ooops....https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Re: How to get support for billing questions?

Handy1 — Wed, 13 Sep 2023 21:22:41 GMT

@Louisarseneau Sorry no live support with PM you need to engage support via private message , use this direct link to support

send a private message To CS_Agents click

VVVVV Link below VVVVV

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Re: How to get support for billing questions?

Kelvin44 — Thu, 26 Oct 2023 02:07:57 GMT

Hi. I have added my credit card info under someone's public mobile account.

I need to remove my CC info from his account.

I need human's support please to get it done.

Otherwise I will have to ban publicmobile completely through master card support.

Thanks in advance.