topic Re: Data in Get Support

Data

Markdeboer — Wed, 13 Sep 2023 16:14:55 GMT

How does my 1Gb of data go by so fast when I hardly ever used. Only sent a few Snaps on snapchat and it's already done. All answers are very much appreciated!

Re: Data

dust2dust — Wed, 13 Sep 2023 16:18:00 GMT

What's the quality level of those snaps? Are you auto-syncing to a cloud? Are many other apps making use of cell data in the background?
You could also send them when on wifi.

Re: Data

Handy1 — Wed, 13 Sep 2023 16:27:48 GMT

@Markdeboer Even on wifi if you have wifi assist on it will use up your plan data also . So make sure wifi assist is off also when at home on wifi

add if on iPhone go to settings >cellular and scroll to bottom of page and toggle off wifi assist @Markdeboer

Re: Data

will13am — Wed, 13 Sep 2023 16:18:59 GMT

@Markdeboer , the only way you can find out exactly where the data is used up is to inspect the per app usage stats on your phone. Public Mobile only meters the total usage and has no information on how the data is used up. Recognize that everything is more content rich these days and images are larger in size, so net activity uses more data than days gone by.

Re: Data

Bigjay83 — Wed, 13 Sep 2023 16:21:14 GMT

@Markdeboer I would check your phone to see if you any apps running in the background that could be using your data.