topic Re: Receiving SMS when abroad in Get Support

Receiving SMS when abroad

Thomas_Meyer — Mon, 09 May 2022 20:19:24 GMT

Can I receive SMS when I am in Europe?

My bank, CRA and others sends verification codes by SMS. Will I receive them when I am in Europe?

Re: Receiving SMS when abroad

kb_mv — Mon, 09 May 2022 20:24:20 GMT

@Thomas_Meyer wrote:
Can I receive SMS when I am in Europe?
My bank, CRA and others sends verification codes by SMS. Will I receive them when I am in Europe?

@Thomas_Meyer No. Your Public Mobile service does not work outside of Canada and USA.

Re: Receiving SMS when abroad

Thomas_Meyer — Mon, 09 May 2022 20:25:47 GMT

I don't need to send. It's only about receiving.

Re: Receiving SMS when abroad

softech — Mon, 09 May 2022 20:27:45 GMT

@Thomas_Meyer No, PM does not have roaming service there, you have to rely on local prepaid SIM

For 2FA codes please change them before your trip, change to either email (not safe) or authenticator app (best and safest) if the systems support that

Re: Receiving SMS when abroad

kb_mv — Mon, 09 May 2022 20:30:31 GMT

@Thomas_Meyer wrote:
I don't need to send. It's only about receiving.

@Thomas_Meyer Please see my initial answer. PM service will not work in Europe. Not to send SMS, not to receive SMS, not to make or receive calls.

Re: Receiving SMS when abroad

JL9 — Mon, 09 May 2022 23:27:35 GMT

great that answers my question from a previous thread

Re: Receiving SMS when abroad

Csaba — Wed, 13 Sep 2023 15:45:03 GMT

This is reason I have to cancel my PM account after 8 years... Very bummed about it