topic Re: Ported over wrong phone number, need help in Get Support

Ported over wrong phone number, need help

sukicat — Tue, 12 Sep 2023 14:19:05 GMT

I accidentally ported over the wrong phone number 😞

Re: Ported over wrong phone number, need help

hTideGnow — Tue, 12 Sep 2023 14:32:02 GMT

you didn't reply YES to your old carrier? you just entered a wrong number?

don't worry, there is a team you can call to try to sort out the situation. Will send you the number to your Community inbox

Re: Ported over wrong phone number, need help

sukicat — Tue, 12 Sep 2023 16:30:38 GMT

I used the entirely wrong phone number.

Re: Ported over wrong phone number, need help

dust2dust — Tue, 12 Sep 2023 16:37:44 GMT

So you would not have received any confirmation text on the old sim. That confirmation will have timed out by now anyway so the number is still wherever it might be if it exists anywhere.

Are any services working? Do you have some kind of random number assigned to your account?