topic How do I transfer a phone number in Get Support

How do I transfer a phone number

ilukunjihazi — Tue, 04 Jan 2022 20:26:03 GMT

How do I transfer Speakout phone number to Public mobile please let me know. Who do I call. I have phone and SIM card. The sim card is speakout one so what should I do next.

Thank you for your help.

I have no idea where do I post my questions.

New to this

Hope you will help me

Safiya

Re: Porting Number issue

computergeek541 — Wed, 31 Jan 2018 22:11:06 GMT

wrote:
How do I transfer Speakout phone number to Public mobile please let me know. Who do I call. I have phone and SIM card. The sim card is speakout one so what should I do next.
Thank you for your help.
I have no idea where do I post my questions.

New to this
Hope you will help me
Safiya

Usually, you don't need to cotnact anyone.

You will need to purchase a Public Mobile sim card.

The process is automated and during the self-activation procedures, you will be given the option to transfer your phone number from Speakout to Public Mobile. Ahead of that, you'll want to make sure you know the IMEI of your device and the PIN number of your Speakout Wireless acount.

Re: How do I transfer a phone number

yyolaw — Wed, 31 Jan 2018 22:36:01 GMT

Once you get the sim card you start the porting number process when you set it up online. TIP - Try not to use Chrome as Me and another friend had trouble setting up the account when we used this

Re: Porting Number issue

janesacharoff — Fri, 30 Nov 2018 18:23:59 GMT

Did the transfer of your number from Speakout to Public Mobile go smoothly? Did you need help from their moderator or were you able to do it all yourself?

Re: Porting Number issue

wetcoaster — Fri, 30 Nov 2018 18:36:20 GMT

@janesacharoff wrote:
Did the transfer of your number from Speakout to Public Mobile go smoothly? Did you need help from their moderator or were you able to do it all yourself?

@janesacharoff

You are replying to an old thread, for f uture reference it's better to start your own for increased visibility.

As for the question:

You can do it yourself.

Your SpeakOut account needs to be active and have funds in it.

Call the SpeakOut customer service and ask what information you need to put into the form, verify the IMEI and PIN they have on file.

Don't use your phone number as account number, it might have worked for some but more often than not it throws the system off.

If the port doesn't complete in 4 hours or overnight (SpeakOut SIM still active, incoming calls are going to SpeakOut) you need moderator assistance.