topic Re: Filter by Type of Payment missing in Self-Serve in Get Support

Filter by Type of Payment missing in Self-Serve

pm-smayer97 — Tue, 12 Sep 2023 08:08:29 GMT

Anyone else notice that this filter is gone in Self-Serve, to filter by Debit or Credit? There is only the ability to filter by date range.

I need to filter for just the Debits.

Re: Filter by Type of Payment missing in Self-Serve

softech — Tue, 12 Sep 2023 11:45:57 GMT

@pm-smayer97

Yes, the option is not there any more.

A workaround I can think of is to download it in PDF, then you can use text search to look for specific word so it can highlight all those debits you are looking for.

Re: Filter by Type of Payment missing in Self-Serve

pm-smayer97 — Tue, 12 Sep 2023 17:48:27 GMT

Thanks for the workaround.Unfortunately, that is not useful for my purposes, as I need to isolate the data of interest in the absence of all the rest. There are multiple reasons.

Plus the current format makes the report MANY PAGES long, when by filtering I could make it a page or two.

Re: Filter by Type of Payment missing in Self-Serve

softech — Tue, 12 Sep 2023 18:21:16 GMT

@pm-smayer97

then look like there is really not much customer can do until PM fixes the issue