topic Re: Canada-US Plans Data Question in Get Support

Canada-US Plans Data Question

Ashley1647 — Tue, 12 Sep 2023 02:17:58 GMT

Unlike the regular plans listed the Canada-US plans don't list Unlimited data (reduced speeds of course), what happens if you use all your Data while travelling through out the USA, I couldn't find it in the fine print.

Re: Canada-US Plans Data Question

hTideGnow — Mon, 11 Sep 2023 20:40:41 GMT

HI @Ashley1647

Canada-US plan does not have unlimited reduced speed data

Re: Canada-US Plans Data Question

JRod — Mon, 11 Sep 2023 20:47:13 GMT

@Ashley1647

If you use up all of your data on the Canada-US plan’s you will not be able to use the data any further without purchasing additional data.

Re: Canada-US Plans Data Question

Handy1 — Mon, 11 Sep 2023 20:50:32 GMT

@Ashley1647 Unfortunately those plans don’t have unlimited data like the other 5G plans . This is something that really should change . That’s just my opinion I’m just a customer like you . So fingers crossed 🤞 it will . It’s funny the $15 plan doesn’t mention the unlimited incoming mins just the 100 outgoing . Be nice is this is just one of those cases too of a poor plan description .

Re: Canada-US Plans Data Question

will13am — Mon, 11 Sep 2023 20:51:38 GMT

@Ashley1647 , I believe the intention is that the data bucket is usable in the two countries as if there was no border. If you run out of data within a cycle, you can always early renew to get more data. It is the only option to prevent usage disruption.

Re: Canada-US Plans Data Question

Ashley1647 — Mon, 11 Sep 2023 20:53:02 GMT

Thanks everyone! When we go to Florida this winter I will upgrade to the 50GB plan if it's still available 🙂

Re: Canada-US Plans Data Question

hTideGnow — Mon, 11 Sep 2023 20:54:36 GMT

HI @Ashley1647

We don't know if PM will keep offering that, but yes, if you don't need it now, wait till closer to your trip and change to the Canada-US plan.

Re: Canada-US Plans Data Question

dust2dust — Mon, 11 Sep 2023 21:31:19 GMT

You can still buy roaming data add-ons with that plan (why would you buy talk/text?). Or of course not have the plan and use the add-ons. But if you're spending some time in the states then that would get expensive.
So if you were to run out of the plan data then you could buy the add-on data to hold you over until your next renewal.
A caveat is whether your phone has been enabled for volte here yet?