topic Re: Services not working in Get Support

Services not working

Aar0n — Sun, 10 Sep 2023 23:00:15 GMT

Services not working properly and was charged monthly fee. Have. It been able to submit and request help with this issue… can anyone help?

Re: Services not working

Handy1 — Sun, 10 Sep 2023 23:03:45 GMT

@Aar0n Have you tried rebooting the phone or reset network settings ? Can you test the SIM card in another phone by any chance ? If still no luck please use this direct link to support to investigate for you

send a private message To CS_Agents click

VVVVV Link below VVVVV

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Re: Services not working

Chalupa_Batman — Mon, 11 Sep 2023 01:14:39 GMT

Hi @Aar0n

So, you've paid the monthly fee. Did you port in a phone number from another carrier? Or did you start fresh with Public Mobile? Let's try to help you first as a large community here before you go to customer service.