topic Re: Security PIN in Get Support

Security PIN

Osas1law1 — Sun, 10 Sep 2023 23:02:57 GMT

Please, how do I retrieve my 4 digit account PIN?

Re: Security PIN

Chalupa_Batman — Sun, 10 Sep 2023 23:11:07 GMT

Are you talking about the PIN to get into your voicemail?

Here is how. If you have any issues, the CS Agent link is below. But this this first.

Log into your account. Click on Profiles. Then you'll see this window. Click on the pencil.

Re: Security PIN

Handy1 — Sun, 10 Sep 2023 23:06:46 GMT

@Osas1law1 It’s in your account profile page tap the pencil next to the PIN password and you can change to what ever you like it to be .

Re: Security PIN

Chalupa_Batman — Sun, 10 Sep 2023 23:09:00 GMT

Dang it Google!!!

Re: Security PIN

dust2dust — Sun, 10 Sep 2023 23:11:18 GMT

It's possible that new accounts don't see the pencil mentioned. Once logged in go here:
https://myaccount.publicmobile.ca/en/account/reset/pin

Let us know if the problem is that you can't log in.

Re: Security PIN

Handy1 — Sun, 10 Sep 2023 23:11:41 GMT

OP can change this themselves thou in their account to wha ever 4digit pin they like . No need to send message to support for that

Re: Security PIN

Handy1 — Sun, 10 Sep 2023 23:17:06 GMT

@dust2dust They should see it . My daughters does and I just signed her up last week and actually changed it because we never had an opportunity to set it up on activation . It’s like it just choose one for us . So I made it to something we would remember

Re: Security PIN

dust2dust — Sun, 10 Sep 2023 23:27:56 GMT

Thanks @Handy1 . Priority had made a deal out of this a while ago. I guess they fixed it.

Re: Security PIN

Osas1law1 — Tue, 19 Sep 2023 12:11:05 GMT

Many thanks