topic Re: Adding Data to Plan Mid-cycle in Get Support

Adding Data to Plan Mid-cycle

MissRiley — Tue, 04 Jan 2022 20:25:37 GMT

I just got a new phone that shoud actually be able to use data (finally)! I'd like to add data to my plan. I know I can do add-ons, but my cycle just started and I'm on a 90-day plan (I don't pay again until mid-April). Is there a way to update my plan and just pay the difference?

Re: Adding Data to Plan Mid-cycle

will13am — Wed, 31 Jan 2018 05:12:29 GMT

Unfortunately, the only ways to add data are buying a data add on and renewing the plan to one with data. No guarantees, you may try messaging the moderator team to see if they will provide some goodwill that will allow an early plan change without incurring double costs. Doesn't hurt to ask nicely.

Re: Adding Data to Plan Mid-cycle

MissRiley — Tue, 30 Jan 2018 23:21:58 GMT

I've messaged them. Thanks for the suggestion. I'll update when they get back to me.

Re: Adding Data to Plan Mid-cycle

MissRiley — Thu, 01 Feb 2018 03:09:12 GMT

They got back to me, and were incredibly helpful. I now have data up and running.

Re: Adding Data to Plan Mid-cycle

srlawren — Thu, 01 Feb 2018 03:23:41 GMT

@MissRiley excellent! Enjoy your new phone! 🙂

Re: Adding Data to Plan Mid-cycle

Acekiller — Thu, 01 Feb 2018 20:49:54 GMT

nice for the mods to help you out!