topic Re: U.S. Roaming Add On in Get Support

U.S. Roaming Add On

jack5191 — Sat, 09 Sep 2023 22:54:31 GMT

Does the U.S. Roaming 15 Day Talk and Text Add On include calls from the U.S. to Canada?

Re: U.S. Roaming Add On

dust2dust — Sat, 09 Sep 2023 22:55:17 GMT

Yes. Do you know if your phone has been enabled for volte here yet?

Re: U.S. Roaming Add On

jack5191 — Sat, 09 Sep 2023 22:58:14 GMT

No it hasn't been enabled yet, how do I check that?

Re: U.S. Roaming Add On

Chalupa_Batman — Sat, 09 Sep 2023 23:07:28 GMT

What type of phone do you have?

While you are roaming in the United States, you can make calls to anywhere in the United States and back to Canada. While roaming in the United States, you will receive calls from Canada and the United States. As if you were sitting in your living room. 🙂

Re: U.S. Roaming Add On

jack5191 — Sat, 09 Sep 2023 23:14:33 GMT

Thanks! That answers my question. And looking on my Samsung phone I see Network Mode starts with LTE so I believe that volte is enabled. Appreciate the help!

Re: U.S. Roaming Add On

dust2dust — Sun, 10 Sep 2023 00:00:18 GMT

No, go in to settings, about phone, status information, sim card status and look for any mention of IMS and that it says registered. For a further piece of proof, on that screen you see mobile voice network type. Make a call and see if that line changes to UMTS.

Re: U.S. Roaming Add On

jack5191 — Sun, 10 Sep 2023 11:26:19 GMT

Wow, great instructions! Thank you! Yes, it says registered under IMS.

Re: U.S. Roaming Add On

dust2dust — Sun, 10 Sep 2023 14:31:24 GMT

Then you should have no problems. Leave networks on automatic and mode on LTE and roaming data on. That will give you the ability to use all services on both T-Mobile and AT&T as you go in and out of each others range/coverage.