topic Re: Change plans in Get Support

Re: Change plans

Toxin — Sun, 03 Sep 2023 17:02:07 GMT

I used up all my data on my existing plan and still have 2 more months till renewal…. If I switch, what will happen?

Re: Change plans

Handy1 — Sun, 03 Sep 2023 17:04:07 GMT

@Toxin In the event you just want to change plans immediately you will have to pay the full price of new plan upfront and start a new 30 day or 90 day plan depending what plan you want to change to . You will keep old rewards and have them for your following renewal

Switching plans

Toxin — Thu, 07 Sep 2023 04:20:02 GMT

Are there things I need to watch out for if I change plans every cycle? I was thinking of switching plans to reflect where my location (US or Canada) is going to be during each cycle.

Re: Switching plans

dust2dust — Thu, 07 Sep 2023 03:14:46 GMT

I would just leave networks on automatic and if already on 5G I would leave it on 4G and leave roaming data on.

Re: Switching plans

Dunkman — Thu, 07 Sep 2023 04:03:35 GMT

@Toxin

Public mobile does not pro-rate plans. If you change plans earlier, then you will lose whatever is remaining in the original plan. Also, it is unknown if Public mobile will keep a Canada-USA talk, data plan in the future. If you are on a promo plan and switch out, it might not be available to switch back.

Change plans

Toxin — Fri, 08 Sep 2023 02:13:29 GMT

Once I select a plan to be changed upon renewal, can I still change my mind and not change or change into another plan prior to renewal date?

Re: Change plans

Handy1 — Fri, 08 Sep 2023 02:21:00 GMT

@Toxin Yes in subscription add on page , you will see your current plan and up coming plan and option to cancel like this

Cancel plan change

Re: Change plans

hTideGnow — Fri, 08 Sep 2023 02:21:14 GMT

HI @Toxin

Yes, you can . Just login My Account and go back to Change Subscription, you will see the new plan showing as scheduled change, just click Cancel Subscription Change and all good