topic Changing Subscription in Get Support

Changing Subscription

Genji_Genji — Thu, 07 Sep 2023 23:39:17 GMT

Hi,

How do I change from a 30 days subscription to a 90 subscription? There is no option to do this on the self serve portal. I am currently on the $39 4G plan.

Re: Changing Subscription

dust2dust — Thu, 07 Sep 2023 23:32:52 GMT

There are only two plans eligible for the 90 day option. Not all.

Re: Changing Subscription

Handy1 — Thu, 07 Sep 2023 23:34:25 GMT

@Genji_Genji .only certain plans have the option for 90 days and the ones that do you have to pick it first then get the option for 90 days . For example there’s a 50GB for $55 select it and you can go 90 days option where you pay $150 upfront with 150GB for 90 days

Re: Changing Subscription

Genji_Genji — Thu, 07 Sep 2023 23:35:55 GMT

That is odd because my daughter has the exact same plan and she was able to switch her 30 days subscription to a 90 days one.

Re: Changing Subscription

dust2dust — Thu, 07 Sep 2023 23:37:53 GMT

Plans have been coming and going a lot for the last while. That was a promo.

Re: Changing Subscription

computergeek541 — Thu, 07 Sep 2023 23:38:46 GMT

@Genji_Genji

Sorry, but the $102 90-day plan is no longer offered.

Re: Changing Subscription

Genji_Genji — Thu, 07 Sep 2023 23:40:59 GMT

Ah OK, guess I'll have to wait till that promo comes back around. Thank you @computergeek541 , @dust2dust, and @Handy1 for the help.

Re: Changing Subscription

esjliv — Thu, 07 Sep 2023 23:41:45 GMT

@Genji_Genji - are you on mobile or desktop as things look a bit different.

Here is how you can change plans/subscriptions : https://www.publicmobile.ca/en/ns/get-help/articles/change-your-plan

Re: Changing Subscription

DennyCrane — Fri, 08 Sep 2023 00:15:33 GMT

The 90 day version of the $39/20GB plan ($102/60GB) was a promo that expired on September 5th. Check back often, as plans and promos come and go very quickly these days.