topic Re: Overcharged????? in Get Support

Overcharged?????

Mun-mun — Thu, 07 Sep 2023 18:30:04 GMT

I was registered for a package 20 GB with 4G speed at a cost of 35 /month. Last day I saw they said It's 39/month I need to know what offer will I get?

Re: Overcharged?????

hTideGnow — Thu, 07 Sep 2023 18:41:12 GMT

HI@Mun-mun

So, you have $35 for 20 GB now? Login to My Account and check.

or are you on another plan and you scheduled a plan change for the 90 days plan price for $34/month?

Re: Overcharged?????

DDM69 — Thu, 07 Sep 2023 19:36:27 GMT

The regular plan is $39 / 20GB

The promotion that just ended was a 90 day /60GB plan which totaled $34 per month

Unless your got a different new customer offer

Re: Overcharged?????

Chalupa_Batman — Thu, 07 Sep 2023 19:39:45 GMT

Can you share just a little more info with us? "last day"... not sure... does that mean last month? Also where did you see this offer? Was it online or via SMS text message??