topic Re: Mms in Get Support

Mms

Alex65 — Thu, 07 Sep 2023 14:24:51 GMT

Mms isnt working

Realmi 10 pro plus

Re: Mms

Handy1 — Thu, 07 Sep 2023 14:28:20 GMT

@Alex65 Maybe try to reboot the phone or reset network settings see if that helps

Re: Mms

hairbag1 — Thu, 07 Sep 2023 14:29:16 GMT

@Alex65

make sure data is enabled too.

Re: Mms

BKNS27 — Thu, 07 Sep 2023 14:29:37 GMT

@Alex65

Is the cellular data enabled in the Settings?

Re: Mms

Alex65 — Thu, 07 Sep 2023 14:32:02 GMT

Yes

Re: Mms

Alex65 — Thu, 07 Sep 2023 14:34:34 GMT

Already

Re: Mms

Handy1 — Thu, 07 Sep 2023 14:35:44 GMT

@Alex65 Well you can use this direct link to support to investigate for you

send a private message To CS_Agents click

VVVVV Link below VVVVV

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Re: Mms

dust2dust — Thu, 07 Sep 2023 14:41:13 GMT

Can you get to web sites with your browser?

Have a look at your APN settings and compare to these.

Name: whatever you want
APN: sp.mb.com
MMSC: http://aliasredirect.net/proxy/mb/mmsc
MMS proxy: mmscproxy.mobility.ca
MMS port: 8799
APN type: default,mms,dun
APN enable/disable: APN enabled - probably on anyway and greyed out
MVNO type: GID
MVNO value: 4D

Save, then select to use, then go in and out of airplane mode

Re: Mms

Alex65 — Thu, 07 Sep 2023 14:55:42 GMT

I added,, mms,, to my apntype