topic Re: Phone in Get Support

Phone

DougCram — Thu, 07 Sep 2023 14:44:07 GMT

I have a new PM phone number. How do I cancel the old PM number

Re: Phone

Handy1 — Thu, 07 Sep 2023 14:45:57 GMT

@DougCram If you just changed number on the account no need to do anything . But if your created a second PM account with nee number and want to cancel the old PM account log into the old account and turn off auto subscribe

Turn auto pay OFF/ON 3 easy clicks

Or if you know the 4 digit PIN number

*611

Re: Phone

dust2dust — Thu, 07 Sep 2023 14:46:30 GMT

How did you acquire the new number?
If your old number is on an old account then just stop paying. Turn off the subscription so it won't renew.

Re: Phone

hairbag1 — Thu, 07 Sep 2023 14:47:37 GMT

@DougCram

how did you get a new number ? If you did it yourself within your account, the old number is already gone.

Re: Phone

BKNS27 — Thu, 07 Sep 2023 14:49:02 GMT

@DougCram

If you manual changed your old numbe in your account. The system will cancel the old number.

Re: Phone

Yummy — Thu, 07 Sep 2023 15:18:52 GMT

1. Remove autopay
2. Declare phone lost/stolen
3. Port old number to other provider

After 90 days of no pay (account suspended in #1 and #2) your old account will be deleted, number lost.
#3 will close account immediately.