topic Re: Switching plans mid-cycle in Get Support

Switching plans mid-cycle

zazzoggle123 — Wed, 06 Sep 2023 15:27:54 GMT

I needed to upgrade my plan mid-cycle.

Are plans pro-rated?

Re: Switching plans mid-cycle

Chalupa_Batman — Wed, 06 Sep 2023 15:29:53 GMT

Public Mobile does not pro rate. Best to have it start the next renewal date so you don't lose any money. If you already did, sadly that is now lost as no refunds are permitted.

Re: Switching plans mid-cycle

Handy1 — Wed, 06 Sep 2023 15:29:37 GMT

@zazzoggle123 No sorry it’s why I’d advised to change plan on renewal and not immediately or you lose money on your current cycle

Re: Switching plans mid-cycle

HALIMACS — Wed, 06 Sep 2023 15:38:14 GMT

@zazzoggle123

they are not prorated, however, if you are going from a very low data plan to a significant one, just compare the difference between buying the add-ons and changing plans mid-cycle and forfeiting what’s remaining on your current plan.

It might just be worth switching mid-cycle vs the costs of data add ons.

Re: Switching plans mid-cycle

zazzoggle123 — Wed, 06 Sep 2023 15:39:37 GMT

Good advice!

Re: Switching plans mid-cycle

Toxin — Thu, 07 Sep 2023 12:50:13 GMT

No they are not prorated. But do note that if you change plans mid cycle, you will not be credited for your rewards the first cycle. Your rewards will continue in subsequent cycles.