Wish to end service but cannot log in

EESEE — Wed, 06 Sep 2023 23:02:59 GMT

I cannot receive SMS for two step verification in order to log in and cancel service or to send a ticket-please help!

Re: Wish to end service but cannot log in

Chalupa_Batman — Wed, 06 Sep 2023 23:07:13 GMT

Here's how you can do it without the SMS

Can’t get the 6 digit 2FA code to your phone? Try this method

First, sign into your account at www.publicmobile.ca and use the email you signed up with and the password. If it asks you for a 6 digit code, it will say at the top left CONFIRM YOUR IDENTITY.- Enter the 6- digit code sent to *********. But it’s not working!!! As you see by the screen shot below, 1. Click the This is a trusted device. 2. Didn’t get the code? Click on that.

Then, the next window that pops up is this.

Click on Send email. Here it will send you the 6 digit code to the email you registered with. This step is very important. Do not just copy and paste. Enter each digit using your key pad.

You should now be able to get into your account.

topic Re: Wish to end service but cannot log in in Get Support

Wish to end service but cannot log in

Re: Wish to end service but cannot log in