topic 5G vs 4G Speeds in Get Support

5G vs 4G Speeds

Fast_J — Wed, 06 Sep 2023 19:35:57 GMT

Just switched to Public today. My 4G speed (120Mbps) is faster than with 5G (98Mbps)

Also not receiving verification texts during sign in. Only works with email.

Re: 5G vs 4G Speeds

hTideGnow — Wed, 06 Sep 2023 18:37:34 GMT

it is possible, that's why some phone like iPhone has 5G auto and won't use 5G all the time

Your login problem, login using Incognito/Private/Secret mode with your browser, go to Profile, Manage EverSafe id, does it show the correct phone number?

Re: 5G vs 4G Speeds

Handy1 — Wed, 06 Sep 2023 18:41:18 GMT

@Fast_J That’s great 4G speed for here . But with 5G plan you should be doing better then that I just did speed test today with PM 5G plan and got 258mbs

Re: 5G vs 4G Speeds

computergeek541 — Wed, 06 Sep 2023 18:59:20 GMT

@Handy1 wrote:
@Fast_J That’s great 4G speed for here . But with 5G plan you should be doing better then that I just did speed test today with PM 5G plan and got 258mbs

I disagree that's good for LTE network speeds. The LTE network is capable of much faster than 120Mbps, so this would mean that network conditons are far from peak performance at that location.

Re: 5G vs 4G Speeds

Handy1 — Wed, 06 Sep 2023 19:02:13 GMT

@computergeek541 My point about great speeds for 4G plan considering they are advertised as up to 100mbs so anything more then what you pay for is great I think

Re: 5G vs 4G Speeds

computergeek541 — Wed, 06 Sep 2023 19:03:51 GMT

@Handy1 wrote:
@computergeek541 My point about great speeds for 4G plan considering they are advertised as up to 100mbs so anything more then what you pay for is great I think

I understand you now. I didn't read it that way in the OP's first post, but rather as both of those results from being after the change to the 5G plan.

Re: 5G vs 4G Speeds

Chalupa_Batman — Wed, 06 Sep 2023 19:03:58 GMT

Which phone are you using?

Re: 5G vs 4G Speeds

Fast_J — Wed, 06 Sep 2023 19:08:37 GMT

S23 Ultra

Re: 5G vs 4G Speeds

Chalupa_Batman — Wed, 06 Sep 2023 19:20:34 GMT

This is a long shot as I'm an Apple guy. Wow. I don't believe a I said that out loud. Ugh.

How do I change network mode on s23 Ultra?

Slide two fingers downwards starting from the top of the screen.
Press Connections.
Press Mobile networks.
Press Network mode.
Press the required network mode. There may be different network modes available depending on where you are. ...
Press the Home key to return to the home screen.

If you can perhaps find and choose Public Mobile instead of leaving it on automatic, I wonder if that would work?

I know nothing about Android anymore. Been on iPhone since Google bricked my Google 1. 🙂

Re: 5G vs 4G Speeds

DennyCrane — Wed, 06 Sep 2023 19:21:47 GMT

@Fast_J I too find that, in general, I get more consistent/faster results on the 4G network, even though I have a 5G plan. It's important to decouple the speed of the plan from the network itself, because all plans have access to all networks, and each of those networks is capable of higher speeds than what PM markets to us at the plan level.

Re: 5G vs 4G Speeds

will13am — Wed, 06 Sep 2023 19:29:56 GMT

@Fast_J , with respect to your question about not receiving verification text, I suggest you check the eversafe settings on your account. When in your account, go to profile and you will see the eversafe stuff there. Make sure the phone number association is correct, update as needed.

Re: 5G vs 4G Speeds

Fast_J — Wed, 06 Sep 2023 19:46:16 GMT

Text verification is now working. I didn't make any changes to facilitate it. 🤷🏽‍♂️

Re: 5G vs 4G Speeds

Fast_J — Wed, 06 Sep 2023 19:53:48 GMT

The signal strength is bad at my location (10 minutes from downtown Winnipeg). Come to think about it l had a Telus plan about 6 years ago and had the same issue. I'll run with this plan for now and likely switch back to Roger's at some point. Coverage was much better.

Re: 5G vs 4G Speeds

DennyCrane — Wed, 06 Sep 2023 19:56:09 GMT

@Fast_J It can't be that bad if you're getting +/- 100Mbps. I get 5G plans can get higher than that, but that is plenty fast to do 99% of what most of us need to do on our mobile devices. That speed is even perfectly acceptable for hotspotting

Re: 5G vs 4G Speeds

Fast_J — Wed, 06 Sep 2023 20:30:33 GMT

Well I bought into a 5G plan that's slower than my previous 4G plan. Maybe good enough for some, not for me.

Re: 5G vs 4G Speeds

hTideGnow — Wed, 06 Sep 2023 22:06:09 GMT

HI @Fast_J

Yes, Telus does not have best coverage in Winnipeg. Usually for most part of Canada, Telus share network with Bell. But in Winnipeg, Telus uses its own network only. I think less towers and hence worst coverage or reception

Re: 5G vs 4G Speeds

BilltyLam — Sun, 10 Mar 2024 20:00:02 GMT

I have similarity experience, download speed is good can up to 200Mbps on some locations, but the download is really bad, only 17Mbps, means totally is not improvement between upgrade from 4G to 5G.