topic Re: Do I use the app or web browser when signing up/activating for Public Mobile in Get Support

Do I use the app or web browser when signing up/activating for Public Mobile

Winterpeg0 — Tue, 05 Sep 2023 14:24:08 GMT

Morning everyone: Just checking to see what access to use when signing up. I have registered with Public and have been verified, so should I use the app for activation/setup or the web browser? Thanks

Re: Do I use the app or web browser when signing up/activating for Public Mobile

Handy1 — Tue, 05 Sep 2023 14:26:53 GMT

@Winterpeg0 Use the app from start to finish it’s need the app now anyways so best to just start there to activate

Re: Do I use the app or web browser when signing up/activating for Public Mobile

Winterpeg0 — Tue, 05 Sep 2023 14:28:40 GMT

Hi Handy1, thanks, that's what I thought as I am using the e-Sim option on my new Pixel 6a. Thanks

Re: Do I use the app or web browser when signing up/activating for Public Mobile

hairbag1 — Tue, 05 Sep 2023 14:31:43 GMT

@Winterpeg0

once your account is established successfully, you can delete the app and just use laptop, if you chose. Make sure to write down all passwords and PIN numbers, for future reference.

Re: Do I use the app or web browser when signing up/activating for Public Mobile

HALIMACS — Tue, 05 Sep 2023 14:37:23 GMT

@Winterpeg0

Recommended tapping the downward arrow , and unmark your own answer as the solution.

Grant it to @Handy1

Re: Do I use the app or web browser when signing up/activating for Public Mobile

Winterpeg0 — Tue, 05 Sep 2023 17:44:37 GMT

Hi Everyone:

Did the transfer just about an hour ago, very smooth with the e-Sim in my Pixel 6A phone.

One question, do I have to contact Rogers to formally cancel the number that I transferred over? I still have one number in use with my account at Rogers and that is what shows up when I login to my Rogers account. The ported number is no longer there. ??

Re: Do I use the app or web browser when signing up/activating for Public Mobile

Handy1 — Tue, 05 Sep 2023 18:19:22 GMT

@Winterpeg0 No the number you ported into PM will automatically close the account assigned to that number with rogers

Re: Do I use the app or web browser when signing up/activating for Public Mobile

computergeek541 — Tue, 05 Sep 2023 19:14:50 GMT

@Handy1 wrote:
@Winterpeg0 No the number you ported into PM will automatically close the account assigned to that number with rogers

The Rogers account would only get closed if it is the only phone number on that account. When porting out, the only thing that happens for sure if everything goes properly is the service on that phone number being cancelled at the old carrier.

Re: Do I use the app or web browser when signing up/activating for Public Mobile

Handy1 — Tue, 05 Sep 2023 19:16:41 GMT

Yes that’s a better way to say it Ty