topic Re: Can't connect to Community in Get Support

Can't connect to Community

Friendly_joe — Thu, 17 Aug 2023 14:51:42 GMT

Hello all,

I wanted to set up my desktop to have better access to the community but I can't get it to work on my desktop. I log into my account alright but when I click on Community I get a new tab opening and I'm logged out again. Id I log in from the community page I end up in My account and its an endless loop of new tabs snd sign ins.

Anybody else have this issue?

Re: Can't connect to Community

hairbag1 — Thu, 17 Aug 2023 14:44:33 GMT

@Friendly_joe

no issue like that. Try a different web browser. I'm using Firefox seems ok and others have their fav's as well. Chrome etc.

Re: Can't connect to Community

BKNS27 — Thu, 17 Aug 2023 14:52:31 GMT

@Friendly_joe

No problem here but you are now in the PM Community forum.

Re: Can't connect to Community

Friendly_joe — Thu, 17 Aug 2023 16:08:07 GMT

I'm also using firefox. I can't figure it out.

Re: Can't connect to Community

Friendly_joe — Thu, 17 Aug 2023 16:08:49 GMT

I'm able to get here on mobile but not on the desktop.

Re: Can't connect to Community

Friendly_joe — Thu, 17 Aug 2023 16:09:47 GMT

Clicking the profile and logging in is what gets the loop going.

Re: Can't connect to Community

Friendly_joe — Tue, 05 Sep 2023 19:12:07 GMT

It seems like the glitch has been resolved on my end. I have tried logging in today and it worked nicely.

Re: Can't connect to Community

softech — Tue, 05 Sep 2023 19:13:07 GMT

Self-solution removed

Re: Can't connect to Community

Friendly_joe — Wed, 06 Sep 2023 21:05:19 GMT

What is the approved way to mention that this issue is no longer relevant although not "solved"?