topic Re: Incoming calls not working. in Get Support

Incoming calls not working.

isaac1432786 — Tue, 05 Sep 2023 18:47:59 GMT

@CS_Agent incoming calls are not working, outgoing, text, and data are all working. Please help!

Re: Incoming calls not working.

Handy1 — Tue, 05 Sep 2023 18:53:40 GMT

@isaac1432786 Did you just port a number into PM or miss the confirmation text ? If so there’s number for live support to re trigger the port request will send you it private message to get it fixed

Re: Incoming calls not working.

isaac1432786 — Tue, 05 Sep 2023 19:02:59 GMT

I did just port the number but I received the confirmation and when I call out it is showing the correct number.

Re: Incoming calls not working.

Handy1 — Tue, 05 Sep 2023 19:17:57 GMT

@isaac1432786 But all in coming calls go to voicemail ? This makes me believe the port isn’t complete . If you put old providers SIM card in phone does it still work ? If so you need to call that number to re start the port request

Re: Incoming calls not working.

isaac1432786 — Tue, 05 Sep 2023 19:07:33 GMT

Yes okay, I will try that.