topic Re: Incorrect ESN/MEID.....please help! in Get Support

Incorrect ESN/MEID.....please help!

m_k — Tue, 05 Sep 2023 13:46:55 GMT

Hi....I got msg from PM yesterday.....No one has contacted me yet....

Can I get porting team contact number please?

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Hey, it's Public Mobile. We're having trouble transferring your number. Looks like you entered an incorrect ESN/MEID. Someone from our team will contact you shortly using your original phone number or the alternate number provided.

Re: Incorrect ESN/MEID.....please help!

Handy1 — Tue, 05 Sep 2023 13:51:23 GMT

@m_k You should just give the old providers account number not the IMEI . But no worries there’s a number for live support that can re trigger the port request for you will send you private message and just give them the account number this time . And leave old providers SIM card in the phone so you can reply YES to the confirmation text they send you to port the number

Re: Incorrect ESN/MEID.....please help!

m_k — Tue, 05 Sep 2023 14:00:29 GMT

I appreciate you.