topic Re: add on in Get Support

add on

psysuzy — Tue, 05 Sep 2023 03:45:41 GMT

how activate add on.i buy for 30$ 3Gb data and talk unlimited.my curent plan 15$ no work more.i try apdate new plan 39$.its say next month only when cicle.my phone no work.abmnd no data.but in account say i have 3Gb data.how i activate this.please and thank you💜

Re: add on

dust2dust — Tue, 05 Sep 2023 04:01:57 GMT

It sounds like you bought the roaming add-on when you say talk. What is not working? Can you call out? Call in? Text out? Text in? Is your account active?

Re: add on

DennyCrane — Tue, 05 Sep 2023 05:29:18 GMT

If you're out of data and you want to renew into the $39 plan now, you can. If you already scheduled the change to take effect on your renewal date, just cancel that and then renew into it now.

Re: add on

psysuzy — Tue, 05 Sep 2023 08:17:42 GMT

hi there.yes i buy roaming.how i can cancel this add on.and back my 30$

Re: add on

psysuzy — Tue, 05 Sep 2023 08:19:45 GMT

hi there thanks.but i already spebd 30 for roaming data.and i want cancel roaming.abdvtry get this plan now

Re: add on

psysuzy — Tue, 05 Sep 2023 08:22:17 GMT

do you know number where.i can call and talk with agent.i want cancel roaming and change plan for 39

Re: add on

Handy1 — Tue, 05 Sep 2023 10:39:43 GMT

@psysuzy No number to call you will have to message support and see if they can reverse it for you here the link

send a private message To CS_Agents click

VVVVV Link below VVVVV

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437