topic Re: Eversafe in Get Support

Eversafe

AndrewSmith — Mon, 04 Sep 2023 23:53:23 GMT

I'm porting over a number from bell - well actually I think I'm going to give up and stick will bell.

* Created account (see I'm logged in sending a message)

* I added $100 bucks for a 3 month plan

* When it goes into activate mode

- It says my password is wrong (it is not)

- I try to reset my password it says "Please enter a valid email address registered to your account."

Basically I'm very displeased with this system.

I go to enter a ticket and it says there is an error on the ticket!

Chalupa_Batman — Mon, 04 Sep 2023 23:57:58 GMT

Try clearing your browser cache and go into incognito mode and try to log in. Sometimes this site can be finicky.

The site isn't the greatest but once you get in, it's worth it. We're here to help you.

AndrewSmith — Tue, 05 Sep 2023 00:04:52 GMT

"The site isn't the greatest" - kind of an understatement.

"Please enter a valid email address registered to your account."

It won't let me login or reset my password!

How do I get a refund - I've wasted way too much time on this!

Handy1 — Tue, 05 Sep 2023 00:05:02 GMT

@AndrewSmith Have you downloaded the PM app to finish the activation ? . If your still having issues please submit ticket with support to help

send a private message To CS_Agents click

VVVVV Link below VVVVV

AndrewSmith — Tue, 05 Sep 2023 00:37:49 GMT

That might be the best solution - - hopefully they can get me a refund!

vks — Tue, 05 Sep 2023 05:24:34 GMT

This happened to me also while i was using chrome. when i switched to explorer it started working.