topic Re: Community Log-In in Get Support

Community Log-In

m99ck — Mon, 04 Sep 2023 22:03:54 GMT

Previously, I had to log into my PM self-serve account and community account separately. Now I can't even find where the community log-in page is. Can someone help?

Thanks - m99ck

Re: Community Log-In

hairbag1 — Mon, 04 Sep 2023 22:06:58 GMT

@m99ck

things were "improved" a few months ago...did you create your Eversafe credentials yet ?

Re: Community Log-In

dust2dust — Mon, 04 Sep 2023 22:10:47 GMT

??? You're here.
The little grey torso outline upper-ish right is the community login. The big Sign In thing in the upper right is the account.

Re: Community Log-In

will13am — Mon, 04 Sep 2023 22:24:14 GMT

@m99ck , the community and online account are still separate logins. The recent change is ever safe which provides a tighter linkage between these accounts. You used to be able to manage many online accounts using a single community account but not anymore. In any event you are in the community. I suggest you check the ever safe information to ensure the appropriate links are in place. You can do that from within your online account. See profile tab.

Re: Community Log-In

maple_leaf — Mon, 04 Sep 2023 22:51:18 GMT

Hello @m99ck , In the mobile app, click 'Support' at the bottom of the screen and select 'Visit Our Community'. On a PC browser, go to the publicmobile.ca home page and click on 'Community' in the upper right corner.

Re: Community Log-In

Meow — Mon, 04 Sep 2023 23:10:53 GMT

You have to 're-register' and get both log-ins in sync. Then only one log in which will be your email (not your Comm ID) will be used for all 3 PM parts - Community, Account and Rewards. No need to log in separately to these servcies.

Re: Community Log-In

m99ck — Mon, 04 Sep 2023 23:39:40 GMT

Thank you for your help!