topic Re: Account activation timed out. in Get Support

Account activation timed out.

111triple — Sun, 03 Sep 2023 21:40:51 GMT

Hey folks, wasn't sure how to add to my own post.

Anyway, me again. I was part way through creating a new account and made it as far as the Referral/ promo code section when the session timed out. Now any attempt to login PM says previously created “eversafe” email/ password don’t match. Any attempt to continue account setup says the email address is already in use. The system did try to continue account setup but kept rejecting emailed security codes. Checked credit and no transaction is pending.

Does anybody have suggestions as to how to proceed?

Thanks in advance!!!

Re: Account activation timed out.

Handy1 — Sun, 03 Sep 2023 21:45:23 GMT

@111triple Have you downloaded the new PM app to finish the activation ?

also note after putting in the referral code the page stays on that white screen you have to x out of the window . And You will see the receipt for the bill and on the bottom right of it you should see the referral code . To know you entered it correctly @111triple

Re: Account activation timed out.

Dunkman — Sun, 03 Sep 2023 21:43:38 GMT

@111triple

If your credit card was not charged, you can try again. However, I would clear cache or try incognito mode. Or try a different web browser or even device.