topic Re: 90 Day Subscription Rewards Question in Get Support

90 Day Subscription Rewards Question

MrMittensSr — Sun, 03 Sep 2023 18:38:32 GMT

Hi all, I’ve been a public mobile user for just over 3 years now and use autopay on my current monthly plan. I currently have a $40/month plan and after my rewards (totaling $5 off/month) taken off I pay $35/month before taxes. I’m interested in the 90 day subscription plan as a current deal is offering $5 off per 30 days. I’m concerned I will not continue to receive my loyalty and auto pay discount monthly. Will I still receive my $5/month off every 30 days or would it be once every 90 days? Does this make sense? Thanks in advance!

Re: 90 Day Subscription Rewards Question

Chalupa_Batman — Sun, 03 Sep 2023 18:38:46 GMT

Hi @MrMittensSr

You will continue to get all your legacy rewards x3. It's rewarded for 30 days. Just never change over to the new points system.

Re: 90 Day Subscription Rewards Question

will13am — Sun, 03 Sep 2023 20:53:01 GMT

@MrMittensSr , from my personal experience, you will get 1x rewards for loyalty and referral every 30 days. The auto pay was issued at 1x once only at renewal. I did not receive an auto pay reward after 30 days, I had to ask a CSA to manually apply the reward. Apparently auto pay reward is supposedly paid out at 3x on renewal. In any event, there might be a slight inconvenience but you should get all the rewards.

Re: 90 Day Subscription Rewards Question

beva-Hu — Mon, 04 Sep 2023 17:10:20 GMT

Hi Will13am, are you finally able to get 3X autopay reward for your new plan?And how do you ask CSA?

Thanks for sharing.