topic Re: Switching plan during current plan in Get Support

Switching plan during current plan

gammies — Sun, 03 Sep 2023 15:51:57 GMT

I selected and processed payment for a 30 day plan but want to use the 90 day plan to save $. Can I switch and get refunded the original payment? Don’t want to be double charged by subscribing again for the same billing period.

Re: Switching plan during current plan

Handy1 — Sun, 03 Sep 2023 15:58:27 GMT

@gammies No sorry PM is pre paid no refunds . So your best to change plan for next renewal and not immediately or you lose money on your current cycle and be charged the full amount right away starting a new 90 days cycle

Change plan in 3 easy clicks

Once you find plan you want be sure to (change on renewal )So you don’t lose money on current cycle

Re: Switching plan during current plan

Chalupa_Batman — Sun, 03 Sep 2023 16:39:00 GMT

Hi @gammies

The @Handy1 is 100% correct. Please follow his recommendation.

Re: Switching plan during current plan

Tramway_no_way — Sun, 03 Sep 2023 16:40:36 GMT

Exactly, that's what I already did to get the 90 days plan.

Re: Switching plan during current plan

HendrikB — Sun, 03 Sep 2023 17:13:03 GMT

Am I correct there are only certain plans that offer 90 day renewal? For example, the $15 basic plan does not have a 90 day option.

Re: Switching plan during current plan

Handy1 — Sun, 03 Sep 2023 17:15:24 GMT

@HendrikB Yes not all plans the have the 90 day option

Add cheapest 90 day option is then20GB for $39 opt in for 90 days and you pay $34 a month . So pay $102 upfront with 60GB for 90 days @HendrikB

Re: Switching plan during current plan

HendrikB — Sun, 03 Sep 2023 17:15:11 GMT

@Handy1 would be nice though. I guess that's how PM gets customers to go on larger plans so that they get a better discount on the 90 day plans.

Re: Switching plan during current plan

dust2dust — Sun, 03 Sep 2023 17:22:18 GMT

The problem with switching from 30 to 90 is the now huge up front cost. Then fine you get to relax a little on cash flow until the next large cost renewal. Then the inflexibility of being chained to it for 3 months. I don't get it.