topic Re: Rewards for 3 months plan in Get Support

Rewards for 3 months plan

soulmover — Fri, 01 Sep 2023 19:45:24 GMT

Hello,

Currently I have these rewards per month

Loyalty: $2.00

Subscription: $2.00

When I select 3 month plan, Shouldn't I be getting a total of $12 discount? My upcoming payment shows rewards as

Loyalty -$2.00

Subscription -$2.00

Shouldn't this be

Loyalty -$6.00

Subscription -$6.00

Re: Rewards for 3 months plan

dust2dust — Fri, 01 Sep 2023 19:48:07 GMT

If you're just scheduling the 90 day plan then you won't get all those rewards. It should be that you would the previous months rewards as you would normally. Then through the 90 days and at the end you'll get the 90 days of rewards. But it also seems to be a bit of a mess.
Regardless, rewards are paid for the prior paid days, not future. Again though, YMMV.

Re: Rewards for 3 months plan

Handy1 — Fri, 01 Sep 2023 19:50:25 GMT

@soulmover You will still get those rewards applied every 30 days and on day 90 you will have 3x the rewards . Like this

Re: Rewards for 3 months plan

soulmover — Fri, 01 Sep 2023 19:50:39 GMT

oh I see, so this total of $4 reward I have are for my previous month sub.

and at the end of the 3 month plan I would get total of $12 reward?

Re: Rewards for 3 months plan

Handy1 — Fri, 01 Sep 2023 19:52:44 GMT

@soulmover YES you got it

Re: Rewards for 3 months plan

hTideGnow — Fri, 01 Sep 2023 19:53:11 GMT

HI @soulmover

this is normal as you just completed one cycle, so you only earn the rewards for one cycle (30 days)

after plan change, at the end of the 90 days, you will see you earned the whole 90 days rewards during that 90 days cycle

Re: Rewards for 3 months plan

dust2dust — Fri, 01 Sep 2023 19:57:46 GMT

Correct. But, it seems sometimes one or more of the rewards are paid in first. Maybe autopay. In the old autopay days we used to get $2 up front for choosing autopay (when we also used to have a choice). You could turn that off and then it wouldn't show up. But then moments before renewal you could turn it back on and you would get the $2. So maybe that's why. So you might see $6 at the changeover. The community reward pays in early each calendar month now, not at renewal. So that leaves loyalty and referrals. Maybe that gets paid normally on changeover and then before the 90 day renewal you get the 3 times.