topic Re: New customer in Get Support

New customer

Patti999 — Wed, 30 Aug 2023 12:09:15 GMT

Rec’d my sim yesterday-inserted yesterday-my phone is now showing Public as my carrier. I can receive the emailed codes to confirm set up but the final code that is phoned to confirm final access to my device isn’t coming thru so can’t complete confirmation. I can send and receive text; email and phone from my phone. But I can’t receive phone calls. Does anyone have any ideas?

Re: New customer

Handy1 — Wed, 30 Aug 2023 13:40:42 GMT

@Patti999 do you not see option for didn’t get code tap it and you should get option for code to email instead or try entering a wrong code few times does that not give option for code to email instead . Otherwise please submit ticket with support to help you

send a private message To CS_Agents click

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https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437