https://productioncommunity.publicmobile.ca/t5/Get-Support/Transfer-Number-Problem/m-p/1044629#M729469 <P><a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/320847">@Capsman</a>&nbsp; You should just give the old providers account number not the IMEI . I’ll send you the porting team number and give them the account number and re start the port request and get it fixed . Sent private message&nbsp;</P> Wed, 30 Aug 2023 17:12:16 GMT Handy1 2023-08-30T17:12:16Z https://productioncommunity.publicmobile.ca/t5/Get-Support/Transfer-Number-Problem/m-p/1044627#M729467 <P>I just activated a new account with PM, and attempted to transfer my old number from Lucky. Lucky approved the transfer, but PM texted me saying that ‘I entered my ESN/MEID wrong’ and that they will contact me shortly. They haven’t contacted me or my backup number, and it’s been over 5 hours. I have my Lucky account number ready to give to PM instead, but now I’m stuck without a phone number. How can I contact PM to give them the account number they need?</P> Wed, 30 Aug 2023 16:59:30 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Transfer-Number-Problem/m-p/1044627#M729467 Capsman 2023-08-30T16:59:30Z https://productioncommunity.publicmobile.ca/t5/Get-Support/Transfer-Number-Problem/m-p/1044629#M729469 <P><a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/320847">@Capsman</a>&nbsp; You should just give the old providers account number not the IMEI . I’ll send you the porting team number and give them the account number and re start the port request and get it fixed . Sent private message&nbsp;</P> Wed, 30 Aug 2023 17:12:16 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Transfer-Number-Problem/m-p/1044629#M729469 Handy1 2023-08-30T17:12:16Z