topic Re: Refund for partial month in Get Support

Refund for partial month

Jon123 — Tue, 29 Aug 2023 23:51:42 GMT

Hey I switched to PM the other day. And ended up having to switch back to my old carrier the very next day. I had paid the 46 dollars for a month's service but now that I have left a day after am not seeing any type of refund..Pro raited is what I'm expecting, like all other carriers do when you leave part way through your month. Well this show up in my bank account?

Re: Refund for partial month

Handy1 — Tue, 29 Aug 2023 23:55:02 GMT

@Jon123 Sorry PM is pre paid . No refunds

Adding but it’s always worth a shot @Jon123 lets us know how you make out

send a private message To CS_Agents click

VVVVV Link below VVVVV

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Re: Refund for partial month

Chalupa_Batman — Wed, 30 Aug 2023 00:08:35 GMT

Hey @Jon123

As stated, Public Mobile is a pre paid service. You can reach out to a CS Agent however I don't think you will be refunded as it's stated on the SIM card cover that it's non refundable.

Re: Refund for partial month

BKNS27 — Wed, 30 Aug 2023 07:48:24 GMT

@Jon123

Prorated are normally offered on postpaid service but PM is a prepaid service so unfortunately no partial refund will not be offered.