topic Re: Over charged in Get Support

Over charged

Mhairi1 — Tue, 29 Aug 2023 20:50:53 GMT

I have been overcharge and bill has increased. How do I get a refund on the over charged bill? Cheers

Handy1 — Tue, 29 Aug 2023 20:32:32 GMT

@Mhairi1 You will need to contact support if you have been overcharged

send a private message To CS_Agents click

VVVVV Link below VVVVV

BKNS27 — Tue, 29 Aug 2023 20:47:37 GMT

Was the double charge shown on your CC statement or on your account?

If it is on your account, make sure they are both top-ups and not indicating your current plan.

If it is on your CC statement bill, contact a CS_Agent by private messaging for a credit on your account for next month’s bill at:

computergeek541 — Tue, 29 Aug 2023 22:40:21 GMT

inappropriate comment removed