topic Re: referal number in Get Support

referal number

yoyo881 — Tue, 29 Aug 2023 13:39:42 GMT

Hello,

I was subscribing my son's number with a referal number from his older brother, but it directly go to payment and i was not able to be back! Can we get $1 deduct montly?

can you please check and let us know shortly

thanks

Re: referal number

hairbag1 — Tue, 29 Aug 2023 13:41:21 GMT

@yoyo881

you'll have to contact a CSA to add the referal code...here's a link.

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Re: referal number

Handy1 — Tue, 29 Aug 2023 13:43:11 GMT

@yoyo881 Who ever used the referral code should see the $10 credit in available funds . The referral who gave code should see $1 1point rewards depending on the rewards system they are on . But to have support investigate the one using the code needs to ask that it was entered and applied correctly

private message To CS_Agents click

VVVVV Link below VVVVV

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Re: referal number

softech — Tue, 29 Aug 2023 13:44:06 GMT

@yoyo881

if you have not pay yet, at bottom of the the payment screen, there is a line "Apply Promo and/or Referral code" , you can click on that and make add the code there

If you have already paid, then you can open ticket with PM support using your son's account and ask support to help to apply the friend code back to both of you. Message them here

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

**Monitor your Community inbox (envelope icon on top right) after the ticket is opened. CS Agent will reply to you there

Re: referal number

yoyo881 — Tue, 29 Aug 2023 13:48:41 GMT

Thank you haribag1, I sent my message along with Referal code, hopefully it can be done quickly

You have a great day