topic Re: New 5G $40 at 30GB plan for new customers in Get Support

New 5G $40 at 30GB plan for new customers

mojorising — Fri, 25 Aug 2023 18:33:41 GMT

There is a new plan available but only to new customers.

Re: New 5G $40 at 30GB plan for new customers

Priority — Fri, 25 Aug 2023 18:36:17 GMT

Yes, so It does appear to be for New Activations Only, I was entirely unaware of this new Flash deal. I see it on the Website for MB however I do not see it in the Selection when changing the Plan within 'My Account'.

I have a Friend Referral coming in one hour, I'll keep you all posted and let you know if I see the $40 • 30GB Limited 5G Plan in the Subscription Selection when signing her up and I'll report back.

I'm very impressed with the price of this new Plan, hopefully it gets extended and also offered to New Activations at some point.

Re: New 5G $40 at 30GB plan for new customers

hTideGnow — Fri, 25 Aug 2023 18:35:25 GMT

mojorising wrote:
There is a new plan available but only to new customers.

Thanks @mojorising for the info. but only the $40 - 30GB is for new activation only. I see $45 and $50 in my own My Account for plan change

Re: New 5G $40 at 30GB plan for new customers

mojorising — Fri, 25 Aug 2023 18:47:42 GMT

I wonder if this has anything to do with Freedom Mobile also having a new plan offer that expires on August 28.i

Re: New 5G $40 at 30GB plan for new customers

DennyCrane — Fri, 25 Aug 2023 19:08:32 GMT

Good find. Nice bump to 40GB on the $45 plan. Anyone currently in the 30GB version of that plan will want to schedule a change at renewal time into the new version.

Re: New 5G $40 at 30GB plan for new customers

hTideGnow — Fri, 25 Aug 2023 19:07:44 GMT

mojorising wrote:
I wonder if this has anything to do with Freedom Mobile also having a new plan offer that expires on August 28.i

HI @mojorising

possible, I think Back to School time, more good flash sales

Re: New 5G $40 at 30GB plan for new customers

dust2dust — Fri, 25 Aug 2023 19:23:25 GMT

This plan is #7 in value for data out of 10 plan options.

Re: New 5G $40 at 30GB plan for new customers

maximum_gato — Fri, 25 Aug 2023 22:46:01 GMT

@mojorising

Thanks for the heads up I just scheduled a change plan on next renewal for a referral. But it would be nice to have the $40/30gb plan available for current customers. However that doesn't help their ARPU so we will see if that changes.

Re: New 5G $40 at 30GB plan for new customers

Chalupa_Batman — Fri, 25 Aug 2023 23:11:20 GMT

Once again, I wish PM would step up and match Freedom Mobile's $99 for unlimited talk and text Canada wide with 50GB a year. That would be HUGE!!!

Re: New 5G $40 at 30GB plan for new customers

Priority — Sat, 26 Aug 2023 03:08:48 GMT

Update: the $40 for 30GB did show as available when Activating a new Account.

After the Account setup was complete the Plan was not an option anymore.

Re: New 5G $40 at 30GB plan for new customers

Tom191 — Sat, 26 Aug 2023 14:16:13 GMT

Do you have any update on your new account and were you able to get the $40 for 30GB? I am also planning to open a new account today.

Re: New 5G $40 at 30GB plan for new customers

Priority — Sat, 26 Aug 2023 14:20:24 GMT

@Tom191 Yes, you are able to get it during sign up and Activation only.

Once The Account has been created and set up with a different Plan, the $40 • 30GB is no longer an available option within 'Change Subscription' section even if it's a new Account, so you can only get the plan if you select it during the initial sign up process.

You could also get it for your current number by making a new Account with a temporary number, and than having Public bring/Port or carry the number over from your Current Account to the new one you just made with this Promotion Plan (closing the previous one.). - Keep in mind if you do this you'd lose any current rewards, available funds, and friend referral credits which might be applied to your current and existing Account.

Re: New 5G $40 at 30GB plan for new customers

dust2dust — Sat, 26 Aug 2023 14:24:39 GMT

@Priority- You've offered this idea of moving numbers around a couple times now. This is not a procedure support is allowed to do. It's very much your mileage may vary if they do. I would add something saying that there's only a slight chance they might.

Re: New 5G $40 at 30GB plan for new customers

DennyCrane — Sat, 26 Aug 2023 16:07:34 GMT

@dust2dust I was just going to ask the same thing. As far as I'm aware number swapping is not a thing. I remember back in the day you could sometimes convince Telus to do it, but it involved a complex process with a temp number, and you had to find the right rep that knew what they were doing and were willing. I very much doubt you'd have much luck with that at PM.

Re: New 5G $40 at 30GB plan for new customers

Priority — Sat, 26 Aug 2023 18:05:29 GMT

@dust2dust @DennyCrane, I had just seen someone else make that recommendation before so I wasn't sure if it would work or not but I've seen it talked about a little around here.

They may or may not do it, your correct. All depends on the Agent and experience level.

Re: New 5G $40 at 30GB plan for new customers

JayLo — Tue, 29 Aug 2023 01:09:43 GMT

It is unfortunate that this promotion is only available for new activations… not to current, loyal customers. I’m not impressed at all by this; seems very unfair to me. No point in submitting a ticket to a CSA as I am still waiting for PM to honour the 3 monthly ‘refer a friend’ reward points. PM has been decent to use but customer service is dismal.

Re: New 5G $40 at 30GB plan for new customers

JayLo — Tue, 29 Aug 2023 01:12:36 GMT

Holy smokes!! Didn’t know this existed. That would be great, as long as issues with thief network have been addressed.