topic Re: Porting imei error in Get Support

Porting imei error

Jonnyd — Mon, 28 Aug 2023 22:01:01 GMT

Wish I read the posts here first stating to use your old account number instead of imei number. I've submitted a message with customer service. Any idea how long they take to reply ? I've contacted them twice today have not heard back.

Re: Porting imei error

hTideGnow — Mon, 28 Aug 2023 22:02:19 GMT

HI @Jonnyd

better and faster to call porting team. I will message you the phone number to your Community inbox

Re: Porting imei error

Priority — Mon, 28 Aug 2023 22:04:21 GMT

Your old SIM Card has reception still from your Previous Provider correct?