topic SIM card cancellation in Get Support

SIM card cancellation

SK_1969 — Mon, 28 Aug 2023 20:54:55 GMT

Hi I just purchased an extra SIM card, and I would like to cancel this purchase (Aug 28, 2023).

Please advise. Thanks

Shahid

Re: SIM card cancellation

Chalupa_Batman — Mon, 28 Aug 2023 20:56:18 GMT

Reach out to a CS Agent via PM with this link. I'm pretty sure it hasn't gone out yet.

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Re: SIM card cancellation

Handy1 — Mon, 28 Aug 2023 21:08:47 GMT

@SK_1969 SIM card are non refundable. Your only hope is to contact support and ask not to ship it if it hasn’t left the warehouse already . Best of luck

private message To CS_Agents click

VVVVV Link below VVVVV

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Add it’s good to have a spare SIM card anyways incase you lose it damage it . And for friend referrals to @SK_1969

Re: SIM card cancellation

LitlLdy — Mon, 28 Aug 2023 21:24:21 GMT

@SK_1969 wrote:
Hi I just purchased an extra SIM card, and I would like to cancel this purchase (Aug 28, 2023).
Please advise. Thanks
Shahid

@SK_1969 , as I have mentioned to another Customer that has asked a few minutes ago:

If it turns out that you are unable to cancel one of the SIM Cards you can save it as a spare in case one gets damaged or lost. Or you can pass it onto someone you know that can use your friend referral code for a one time $10 credit on their account & you will receive 1 point every 30 days (from your renewal date) they stay with Public Mobile with an active subscription 😉

Re: SIM card cancellation

Priority — Mon, 28 Aug 2023 21:38:05 GMT

Did you order it on the Public Mobile App?

Re: SIM card cancellation

SK_1969 — Mon, 28 Aug 2023 22:12:53 GMT

no I purchased online