topic Re: transfer line problem in Get Support

transfer line problem

Mortal — Mon, 28 Aug 2023 19:55:23 GMT

I subscribed a plan last Friday. When I followed the steps to transfer a line from Telus, I had the activation error. The Chat was closed down since last Friday. i don't know who can help.

Re: transfer line problem

hTideGnow — Mon, 28 Aug 2023 16:26:43 GMT

HI @Mortal

PM took the money from the credit card already?

You can call PM porting team and they can check if they have all the information they need for the porting. Will message you the phone number to your Community inbox

Re: transfer line problem

WongoBongoooooo — Mon, 28 Aug 2023 16:26:50 GMT

@softech Can likely help get you the info you need to contact an agent.
I've tagged them, keep an eye out for their reply to your thread.

Re: transfer line problem

Mortal — Mon, 28 Aug 2023 16:33:06 GMT

They took the money. The problem is I don't know their number. I have not been able to find their contact number in their web site.

Re: transfer line problem

zetman12345 — Mon, 28 Aug 2023 16:54:58 GMT

I have the same issue... I dont even know how to contact the team...

Re: transfer line problem

hTideGnow — Mon, 28 Aug 2023 16:55:29 GMT

HI @zetman12345

i will send you the phone number to your Community inbox

Re: transfer line problem

xxxredxxx — Mon, 28 Aug 2023 17:31:32 GMT

Hi, could you also share the phone number with me?

Re: transfer line problem

hTideGnow — Mon, 28 Aug 2023 17:32:29 GMT

HI @xxxredxxx

sent as well, check Community inbox