topic Re: Activating error in Get Support

Activating error

Kkkkkkk — Sun, 27 Aug 2023 22:58:04 GMT

I have paid for Public Mobile, $45.00 for a month of service with esim, and yet, the system get this error to create my account and activation

Handy1 — Sun, 27 Aug 2023 22:59:08 GMT

@Kkkkkkk Have you downloaded the new PM app to finish the activation

Kkkkkkk — Sun, 27 Aug 2023 23:03:05 GMT

I downloaded the app but it only allow me to select plans and make payments

Handy1 — Sun, 27 Aug 2023 23:03:55 GMT

@Kkkkkkk Please submit ticket to support to help you

private message To CS_Agents click

VVVVV Link below VVVVV

hTideGnow — Mon, 28 Aug 2023 14:55:44 GMT

@Kkkkkkk wrote:
I downloaded the app but it only allow me to select plans and make payments

you can continue to select plan. At the payment page, it will show you if you have sim or eSIM, you can change it at that time