topic Re: Legacy Rewards Question in Get Support

Legacy Rewards Question

gorilla_glue_4 — Sun, 27 Aug 2023 20:58:02 GMT

Hello 👋

I am in good standing with my accounts legacy rewards status. I have the idea to change my plan today. If I change to a new plan, will I retain my legacy rewards status? I am asking as since it is phased out completely, reading plans that advertise public points so prominently makes me wonder if I’ll lose my legacy rewards after switching. I have read the fine print and the official article regarding legacy rewards. Can anybody set the record straight for me on the issue please?

Re: Legacy Rewards Question

computergeek541 — Sun, 27 Aug 2023 20:57:51 GMT

@gorilla_glue_4 wrote:
Hello 👋
I am in good standing with my accounts legacy rewards status. I have the idea to change my plan today. If I change to a new plan, will I retain my legacy rewards status? I am asking as since it is phased out completely, reading plans that advertise public points so prominently makes me wonder if I’ll lose my legacy rewards after switching. I have read the fine print and the official article regarding legacy rewards. Can anybody set the record straight for me on the issue please?

You'll stay on the old rewards. I suggest not swtiching the points system. It is worse in almost all aspects.

Re: Legacy Rewards Question

Handy1 — Sun, 27 Aug 2023 20:59:36 GMT

@gorilla_glue_4 Yes you will keep you old rewards I can confirm . I just did changed plans myself and kept old rewards . Have a look

Re: Legacy Rewards Question

Chalupa_Batman — Sun, 27 Aug 2023 21:14:16 GMT

Can confirm as well. Went from $25 plan down to $15 and kept all my goodies. Never EVER change it. Legacy for life!

Re: Legacy Rewards Question

HALIMACS — Sun, 27 Aug 2023 21:38:01 GMT

@gorilla_glue_4

indeed, public mobile advertises public points on their plans as a subtle way to coax members to switch to public points.

They also put little subtle messaging on the self-serve suggesting members can save more by switching to public points.

The reason they do this is it saves them money, and it costs us more.

so just don’t ever switch.

Re: Legacy Rewards Question

gorilla_glue_4 — Sun, 27 Aug 2023 21:53:11 GMT

Thanks to everyone for their thoughts!

Re: Legacy Rewards Question

Chalupa_Batman — Sun, 27 Aug 2023 22:39:57 GMT

Thanks for being the gorilla glue that keeps us together! 😂