topic Re: Coverage in my Area? in Get Support

Coverage in my Area?

Mike6969 — Sun, 27 Aug 2023 19:23:14 GMT

Is there a way I can verify forsure that I am in the PM coverage zone? I know Freedom Mobile makes you type in your postal code to verify weather you have their service or not in your area. Only asking because Freedoms coverage map showed I was in their coverage zone, yet after they ran my postal code, they said I was not in their zone and unable to sign up with them.

It would be nice to verify forsure with PM weather or not I am actually in their coverage zone or not before I sign up. I am in the process of signing up and at the payment step but I don't want to submit payment yet until I know forsure I am eligible.

Does anyone know if there is a way to check before I submit payment?

Thanks

Re: Coverage in my Area?

kb_mv — Sun, 27 Aug 2023 11:08:46 GMT

@Mike6969 Try here: https://www.telus.com/en/mobility/network/coverage-map

Re: Coverage in my Area?

Drewpoc — Sun, 27 Aug 2023 11:09:32 GMT

https://www.publicmobile.ca/en/on/coverage

Re: Coverage in my Area?

Mike6969 — Sun, 27 Aug 2023 11:22:36 GMT

Freedom mobiles coverage map showed I was in their coverage area, but it turned out after they ran my postal code, that I wasn't.

That's why I was asking if there is a different way to verify, either than using coverage the map.

Re: Coverage in my Area?

HALIMACS — Sun, 27 Aug 2023 11:24:30 GMT

Also check this @Mike6969 if you're porting a number here from another provider to ensure the number can be used here:

Check Eligibility to Move

Re: Coverage in my Area?

Handy1 — Sun, 27 Aug 2023 12:16:40 GMT

@Mike6969 Does any of your friends in your area have Telus or bell services . If so it’s safe to say public mobile has coverage there too as PM is Telus and shares towers with bell