topic Re: Referral code in Get Support

Referral code

Kent_colville — Sun, 27 Aug 2023 04:06:56 GMT

Hello. I forgot to enter my friend’s referral code when activating my account. Can I do this after my account is activated? Thank you!

Re: Referral code

Handy1 — Sun, 27 Aug 2023 04:08:19 GMT

@Kent_colville No worries you need to ask support to apply it for you

private message To CS_Agents click

VVVVV Link below VVVVV

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Re: Referral code

computergeek541 — Sun, 27 Aug 2023 04:09:30 GMT

@Kent_colville wrote:
Hello. I forgot to enter my friend’s referral code when activating my account. Can I do this after my account is activated? Thank you!

Please be aware that this did need to be done during the activation, and that anything decided by a customer support agent is on a case-by-case basis and there's no guarantee. To open a ticket and ask a customer support agent about this, use the chatbot:

https://widget.telus.tiia.ai/publicmobile/publicmobile.html

If the ticketing process returns an error message, send a private message to CS_Agent:

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Re: Referral code

BKNS27 — Sun, 27 Aug 2023 05:29:34 GMT

@Kent_colville

You will need to contact a CS_Agent by private messaging and explain that you totally forgot about putting in your friend’s referral code during activation.

Most of the time…not all. They will honour it.

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437