topic Re: complete device set up in Get Support

complete device set up

Sandra55 — Sat, 26 Aug 2023 16:56:51 GMT

I am not able to receive the 6 digit security code to the phone number I provided

Re: complete device set up

hTideGnow — Sat, 26 Aug 2023 02:38:05 GMT

HI @Sandra55

on the security code screen, click Didn't receive code and the Send email option will be there

Re: complete device set up

Priority — Sat, 26 Aug 2023 12:32:21 GMT

Did you just sign up, did you select a new Number from Publics Pool upon sign up, or did you Port your number in recently?

Re: complete device set up

Sandra55 — Sat, 26 Aug 2023 12:37:16 GMT

I just transferred my existing number

Re: complete device set up

Sandra55 — Sat, 26 Aug 2023 12:41:09 GMT

This option does not come up for me. They have send text or voicemail only

Re: complete device set up

Sandra55 — Sat, 26 Aug 2023 12:43:19 GMT

I have tried this several times I can receive only email when I try to set up phone number it requires a six digit security code by text which I can’t receive

Re: complete device set up

Priority — Sat, 26 Aug 2023 13:58:50 GMT

So the code is sending to the Number you Ported into Public Mobile, correct?