topic Subscription Upgrade in Get Support

Subscription Upgrade

Rict — Fri, 25 Aug 2023 17:00:44 GMT

If I change my subscription to 4G 20GB will I loose my current discounts?

Re: Subscription Upgrade

hTideGnow — Fri, 25 Aug 2023 17:01:52 GMT

you won't loss anything. you will be on the same rewards program and earn the same rewards. if you are on legacy program, you will still be there, and same money $ discount

Re: Subscription Upgrade

dust2dust — Fri, 25 Aug 2023 17:02:43 GMT

If you mean rewards discounts then no. if you mean sign up discounts like say $20 last Black Friday then yes you would.

Re: Subscription Upgrade

Handy1 — Fri, 25 Aug 2023 17:02:49 GMT

@Rict No your rewards will stay the same I can confirm I just switched plans and kept mine . Check it out

Re: Subscription Upgrade

hairbag1 — Fri, 25 Aug 2023 17:03:16 GMT

@Rict

you won't lose Rewards if you're in the Rewards program.

Re: Subscription Upgrade

Rict — Fri, 25 Aug 2023 17:05:00 GMT

Thanks. BTW: How did you get the loyalty reward?

Re: Subscription Upgrade

hTideGnow — Fri, 25 Aug 2023 17:06:24 GMT

@Rict wrote:
Thanks. BTW: How did you get the loyalty reward?

HI @Rict

sound like you are on the new rewards, Public Points.. Without Public Points, you can 10 points every year for Anniversary rewards

the Loyalty rewards is only for those on the legacy program. 1 points per cycle after 12 months, 2 points after 24 .. up to 5 points per cycle after 5 years

Re: Subscription Upgrade

Handy1 — Fri, 25 Aug 2023 17:06:45 GMT

@Rict Through loyalty , auto pay . Friend referrals and helping in community

By participating , reading and helping others with questions . And learning and sharing and good things will happen

ranked chart here

Re: Subscription Upgrade

Priority — Fri, 25 Aug 2023 17:09:06 GMT

Discounts + Rewards will always carry over regardless of which plan you chose.

If you are changing your Plan, make sure to Schedule it to be done on your renewal date. If you change your Plans in the middle of your cycle you'll lose any current days left in your current cycle, which you cannot be refunded for.

Re: Subscription Upgrade

Rict — Fri, 25 Aug 2023 17:10:46 GMT

Thanks, Been shopping around and PM still the best out there. Definitely need to spend more time in community

Re: Subscription Upgrade

esjliv — Fri, 25 Aug 2023 17:30:13 GMT

@Rict wrote:
Thanks. BTW: How did you get the loyalty reward?

You asked about LOYALTY right, not Community Rewards.

See here for above info.: https://www.publicmobile.ca/en/ns/get-help/articles/public-points