Autopay interruption

Undaboward — Tue, 04 Jan 2022 20:21:52 GMT

My credit card had failed earlier in January so that I missed an autopayment, but it's been working for a while now, and my bank confirms this.

However, the autopay hasn't taken anything yet, and whenever I try to make a payment, I get a message saying the card details can't be confirmed.

I've been over two weeks without service, if I can't get my plan back then I'll switch providers.

Re: Autopay interruption

mimmo — Sun, 21 Jan 2018 16:39:18 GMT

@Undaboward check that your profile and credeit card address are the same ( some one said that was their issue)

but i would first check that you were acually not charged and then contact the mods with your situation and have them look into it.

vouchers are another stopgap optiion but not an ideal soultion.

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bsperanz — Mon, 22 Jan 2018 01:24:34 GMT

are you using the same credit card or were you issued a new one?