topic Re: payment tab in Get Support

payment tab

BCRob — Thu, 24 Aug 2023 23:02:48 GMT

payment tab will not load today. Is there a system wide glitch?

Re: payment tab

Handy1 — Thu, 24 Aug 2023 23:05:36 GMT

@BCRob Try using the PM app instead

Re: payment tab

hairbag1 — Thu, 24 Aug 2023 23:05:44 GMT

@BCRob

I'm in interior of BC and Payment tab opens as per usual.

Re: payment tab

BCRob — Thu, 24 Aug 2023 23:16:20 GMT

looks like on the 5th reload it is now showing me everything, thanks folks

Re: payment tab

Handy1 — Thu, 24 Aug 2023 23:17:05 GMT

@BCRob Great we happy to hear it 🙂

Re: payment tab

Pingu — Thu, 24 Aug 2023 23:21:23 GMT

The main site is very slow. I'd recommend the mobile site instead of the app. The authentication on the app failed repeatedly and it just worked with the site.

Re: payment tab

Priority — Fri, 25 Aug 2023 03:07:09 GMT

Try this link directly on a Private Browsing/Incognito Window.

'Add Funds with Credit or Debit Card' https://myaccount.publicmobile.ca/en/account/payment/funds/card